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Eugene S. Hsu, DDS., PLLC | Covid-19 update 09//01/2020 in Bellevue

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Welcome to Newport Hills Dental

(425)746-6454

Covid-19 update 09//01/2020
 

Dear Patient:

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.  Here are some changes we are making to reassure you that your safety is our #1 priority.

 • We are checking temperatures of our staff twice daily.

 • Our office will communicate with you beforehand to ask some screening questions. You’ll be asked and signed consent form for those same questions again when you are in the office.

 • We ask that patients and guests wear a face mask while in the practice.  If you do not have a mask, you will be provided a mask. 

 • Upon entry to our office, we ask that you use the hand sanitizer that we have available. In addition, we will be doing a temperature check at the time of check-in for you and any of your accompany.

 We will ask you to swish with a peroxide solution (mouth rinse) in the operatory prior to be seated.

 • Our Providers will all be wearing proper Personal Protective Equipment consistent with any new guidelines. Depending on your procedure you may see your Provider wearing a face shield and gown in addition to their mask and googles.

• The reception area & restroom will be disinfected every hour and an even more rigorous disinfection process will be implemented in the treatment rooms (that includes disinfects all surfaces & air spray with lysol) after each use. 

• You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.

 • Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.  

 • We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area.  In addition, we ask if you have a quest that has accompanied you to your appointment to please have them wait in the car for you during your appointment.  For child patients, please have only one adult accompany them into the office.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice.  We are now open for limited service hours from now until March 31, 2021.  Our front dest staff will still be able assist you during our regular hour (Monday - Thursday 8:00am-5:00pm).  To schedule appointment, please call our office at (425) 746-6454 or Dr. Hsu's at (425) 761-6800 for dental emergency.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

 

Sincerely,

Dr. Hsu and Team